Shipping + Returns
All orders are shipped for FREE within the UK. Shipments are dispatched by DHL, DPD, Royal Mail or Parcel Force within 3 working days of your order being placed. Delivery can be expected within 3 to 7 days or your order.
Returns and Exchanges
We sincerely hope that you adore your products from The Flax Sack, but if you are not entirely pleased with the items that you have received, we will be happy to offer you an exchange or a full refund. This is on the basis that the products are returned complete, in perfect condition, unused and unwashed within 30 days of receipt.
Please email us at firstname.lastname@example.org for information on our free returns and exchanges service.